Donor Relations

How to solicit wineries for auction donations

Wine and wine-related experiences are consistently some of the best-selling items in a fundraising auction. Almost every auction committee we work with is attempting to add more wine to their auction, and the question we get asked most is, “How do I get wineries to participate in our auction?”

Tony Lombardi of Lombardi Wines has helped hundreds of causes over the years.

Tony Lombardi of Lombardi Wines has helped hundreds of causes over the years.

My good friend Tony Lombardi, founder of Lombardi Wines and former brand manager at Kosta Browne Winery, offered to share some of his insights on this process. In his years at Kosta Browne, he fielded as many as 35 requests a week for donations to fundraising auctions. And while his new venture, Lombardi Wines, may not have the global recognition of KB yet, he still gets lots of solicitations for donations.

And where he can help make a difference in the world, Lombardi loves to do so. “I love working in an industry that is so giving,” Lombardi says, “One that helps raise funds and awareness for so many worthwhile causes, through the donation of wine.” The challenge with so many organizations who do great work seeking donations is narrowing down the list to the few they can support every year. Here are some of Lombardi’s biggest tips for soliciting wineries.

People Support People

First and foremost, don’t go in cold. “The key thing,” Lombardi says, “is relationships. I’d look through the many requests we got every day to see if there were any names I knew, charitable organizations within our local community or causes that were near and dear. If there was no direct connection, it was a little easier to deny the request.”

If you know someone at the winery, make some effort to reach out in a personal (and personable) way. Give them a call, or better yet stop by the winery in person. If you don’t live in the Bay Area and can’t afford a trip to visit wineries in person, write a letter and include a hand-written note. Whatever you do, don’t just send a fax.

Popular wineries get five to twelve fax requests a day, and they all wind up in a big pile. Unless your fax is addressed specifically to someone you know at the winery, odds are it is going to wind up in the recycling.

Know Your Cause

This is a good guideline for anyone doing solicitation, but especially anyone soliciting wineries. You need to know what you are raising money for, where the money goes, and the change you are asking people to help make in the world. If you aren’t clearly communicating key information, it will make a bad impression. And you don’t get many chances to make an impression.

Communicate the emotionally engaging elements of your cause, let the winery know who you are trying to help, and how. Your description should be a solid elevator pitch, not a keynote speech. And if your organization isn’t one of the stereotypically emotionally engaging ones, you need to work even harder to communicate why it needs support (a common theme for arts organizations everywhere).

Everyone who works at a winery – from the proprietor to the winemaker to the marketing manager and so on – has personal causes they believe in. Ask them if there are specific causes they support, and then honor that choice.

Know Your Stats

Wineries make donations to fundraising events because they want to do good in the world, but they also donate to fundraising events because it is a proven method of marketing. A crowd of people willing to spend thousands of dollars on a trip to wine country will yield more guaranteed lifetime customers than any advertisement.

You need to know the statistics of your event, says Lombardi: “How many people attend, what the ticket price is, what the most expensive auction lot sells for, how many wine lots there are,” is all data that will help guide a potential donor.  “We’re looking for customers that share the same ideals and a loyal relationship we can nurture over a long period of time.” Wineries are looking for a target market, and yours might just be it.

Build Long-Term Relationships

How you approach people and how you build relationships has everything to do with the support base you build. If a winery doesn’t support you the first year you ask, accept it graciously and move on. Get on their mailing list or find someone in your organization who can get on their mailing list. Send the winery a thank you note for their time, and stay in touch. 

If they do make a donation, be sure to let them know how it helped. Get photos of the winning bidders and email them to the winery with a thank you after the event. Make them feel like part of your event. Better yet, make them part of your event next year by inviting them.

However you go about it, the most important thing to realize is that you are dealing with people. And people always react better and give greater support to people they know. So get out there and build relationships in the name of your event – it’s the best excuse to go wine tasting you’ll ever have.

Get attendees to (willingly) give you their contact information

Does your event face the challenge of getting attendees to give you their contact information? Do you have a lot of guests who sit at purchased tables who give you nothing more than their name and the name of the person whose table they are sitting at?

One creative solution we’ve seen to this challenge is to incentivize attendees to give their contact information by offering “free” entry into a raffle in exchange for their contact information. Use pre-printed slips that are handed out to every attendee, asking for name, email address and telephone number. Make all information mandatory in order to be eligible to win.

Then use a small prize from your silent auction, or solicit a small prize specifically for this raffle. One year an organization used a fine bottle of wine. The next year, they offered up a weekend getaway at a local resort (see the photo below). Their fish bowl of entry slips was full to the brim. And so was their contact database.

You can’t cultivate donors if you can’t get in touch with them. And donor cultivation is one of the three main reasons to hold an auction, right behind raising money and tied with messaging. So if you find yourself struggling to get contact information from your event’s attendees, give them good reason to give you their information. Then follow-up and give them even more good reasons to give you their support year-round.

How the Napa quake will impact your charity event

Charity events nationwide are lubricated with the generosity of vintners and winemakers. Whether we’re talking about a single bottle or a wine country experience, wineries often provide the foundation upon which successful fundraising events are built. So it is natural to wonder what is going to happen to your fundraising event in the wake of the 6.0 earthquake that struck Napa and Sonoma counties on Sunday, August 24th.

We should start by doing an honest assessment of the damage to the Napa Valley. The vast majority of Napa came out relatively unscathed. Most wineries had little to no damage, including wineries whose storage facilities were at the epicenter of the quake.

“We lost a total of about six bottles,” said Stuart Bryan of Pride Mountain Vineyards, even though their storage facility is less than a quarter mile from the epicenter. “We palletize all of our boxes of wine, and then shrink-wrap each pallet. Everything was fine.

“But if the building had collapsed,” continued Stuart, “we’d have lost everything.”

A small minority of wineries got hit exceptionally hard, and they have been getting the most news coverage. Trefethen Family Vineyards, for example, has been one of the unfortunate poster children for damage done by this quake. Their historic Eshcol Winery building, built in 1886, buckled during the quake and its fate is being decided by structural engineers.

Trefethen is visible from highway 29, and the sight of their three-story winery buckled and leaning is a moving one. But if there is good news it is the fact that Trefethen was between bottling their last vintage and harvesting this one: their winery was essentially empty. They may be looking at a loss of their building, but their wine remained intact.

The same cannot be said for The Hess Collection. Situated on Mount Veeder, Hess sustained some of the most graphic, and costly damage in the quake. “Mount Veeder is the mountain closest to the epicenter,” says Samuel J. Peters, the Executive Director of the Mount Veeder Appellation Council, “but that’s not the reason it took such a hit. All of the other mountains in Napa have volcanic soil, and their terrain is much firmer. Mount Veeder was seafloor, and didn’t fare well.”

Hess, specifically, lost over $4 million in wine when their pressure-sealed, full-of-wine storage tanks were crushed like so many empty aluminum cans  sending a flood of wine out onto their wine tasting patio. A few rows of their barrels also collapsed, making for stunning photos and video – and sending the erroneous message that Napa had been shut down.

The majority of Napa is open for business. As of this writing there are 58 red-tagged businesses. Hess isn’t one of them – in fact, Hess has been actively campaigning to get people to come to Napa, and making the most of the situation with humor and aplomb. Their Labor Day Weekend Tasting Menu included a selection between the "Summer Shakes," "Triumphant Tremor" or the "Falling Rock Collection."

So how does this all impact you and your charity event?

I don’t know for sure, and it is going to be up to you to find out. You’re going to have to do some legwork, strengthening your vintner relationships, and checking in with your contacts to see where they are at.

Reach Out

If you have existing relationships with wine producers in Napa, or Sonoma for that matter, who donate to your event you need to reach out to them to see how they fared. Do a quick search online to discover what you can first, in case they are one of the wineries that took a major hit. Odds are they came through mostly unscathed. Either way, they will appreciate you reaching out.

Calibrate your Own Expectations

If a winery that you depend on did take a significant hit in the quake, offer them a year off from participating in your event. If they need a break, they will appreciate it – and if they don’t need a break, they will appreciate the thought.

Make No Assumptions

Even if one of your vintner partners did take a significant hit, reach out to them and find out how best you can work together on your upcoming event. They may need the time off, but they may need the marketing your event provides even more. Have conversations with people: it is the best way to build and strengthen relationships.

Vintners and winemakers are, as a whole, one of the most generous groups of business people in the United States. They consistently use their powers for the greater good, contributing to fundraising events all over the nation. The damage caused by this one earthquake isn’t going to change that commitment overnight. In fact, it will probably only make it stronger.